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Customer Service

Hours of Operation

Monday – Friday, 9:00 AM and 12:00 PM & 1:30 PM and 5:00 PM, Pacific Time

General Customer Service or Sales questions

Email Click here to email Customer Service
Phone +1 (800) 84-STORY · +1 (800) 847-8679
  +1 (818) 843-6557 (International)

Technical Support

For self-service, please visit our our knowledge base that holds most answers to technical questions about our software or visit our support site to contact Technical Support directly.

Need to Download our Products, Click Here for our Downloads Page.


Alternate Ordering Methods

We can process your order over the phone, via snail mail or fax. We do not recommend placing an order via Email as it is not secure.

Phone Ordering

Please call +1 (818) 843-6557] during normal business hours. Please have your credit card ready.

Mail Ordering

If you are going to mail us a personal check, cashiers check or money order, you must call our Customer Service and Sales Team prior to sending your order to us to verify correct total cost of order including sales tax (if shipping to California) and shipping.

Send Check, Money Order or Cashier's Check to:

Write Brothers, Inc.
Attn: Sales
638 Lindero Canyon Road
Suite 267
Oak Park, CA  91377-5457

Please include:

  • Your full physical delivery address
  • Phone number (in case we have difficulty with your order and need to speak with you)
  • Exact title of the product you are ordering


Please call or email us to find a list of resellers.

Student and Teacher Discounts

We offer discount prices for students and teachers on Dramatica Pro and Movie Magic Screenwriter. Please call for more info or visit your local academic bookstore.

+1 (800)-84-STORY [+1 (800) 847-8679]
or +1 (818)-843-6557